Privacy Policy
Effective Date: [Insert Date]
Website: [www.alnyra.com]
Contact Email: support@alnyra.com
1. Introduction
Welcome to Alnyra (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from www.alnyra.com (the “Site”).
By using our Site, you agree to the practices described in this Privacy Policy. If you do not agree, please refrain from using our services.
2. Information We Collect
We collect information to help process your orders, improve your experience, and comply with legal obligations.
a. Personal Information
When you make a purchase or create an account, we may collect:
-
Full name
-
Email address
-
Shipping and billing address
-
Phone number
-
Payment information (e.g., credit/debit card, PayPal)
-
Order and transaction history
b. Automatically Collected Information
When you browse our Site, we automatically collect:
-
Device and browser information
-
IP address and location data
-
Cookies and tracking data
-
Pages viewed, time spent, and referral URLs
c. Voluntary Information
You may also provide data when you:
-
Subscribe to our newsletter
-
Participate in surveys or promotions
-
Contact customer support
3. How We Use Your Information
We use your data to:
-
Process and fulfill orders (including payments, shipping, and returns)
-
Communicate with you about orders or account updates
-
Send marketing communications (only if you opt in)
-
Improve our products, services, and website experience
-
Detect and prevent fraud or unauthorized transactions
-
Comply with applicable legal obligations
4. Cookies and Tracking Technologies
We use cookies to personalize your experience and improve site functionality. Cookies help us:
-
Keep your shopping cart active
-
Remember your preferences
-
Analyze site traffic and performance
You can manage or disable cookies through your browser settings.
5. Sharing Your Information
We do not sell your personal information. However, we may share limited data with trusted third parties for operational purposes, including:
-
Shopify, which powers our online store (see Shopify’s policy at https://www.shopify.com/legal/privacy)
-
Payment processors for secure transactions
-
Shipping carriers for order delivery
-
Analytics and marketing platforms (e.g., Google Analytics, Meta Ads)
-
Legal authorities, when required by law
All partners are contractually bound to handle data in compliance with privacy regulations.
6. Data Retention
We retain your data for as long as necessary to:
-
Complete your transactions
-
Provide support
-
Meet legal or tax obligations
When no longer needed, your information will be securely deleted or anonymized.
7. Your Rights
Depending on your location, you may have the following rights:
Under GDPR (EU & UK):
-
Access, correct, or delete your personal data
-
Restrict or object to data processing
-
Data portability
-
Withdraw consent at any time
Under CCPA (California, USA):
-
Know what personal data we collect and how it’s used
-
Request deletion of your data
-
Opt out of data sale (we do not sell personal data)
-
Non-discrimination for exercising privacy rights
To exercise your rights, contact us at support@alnyra.com.
8. Data Security
We use secure Shopify servers, SSL encryption, and PCI-DSS–compliant payment gateways to protect your information.
While we take every reasonable precaution, no system is completely secure. You use our Site at your own risk.
9. International Data Transfers
As we use Shopify and other service providers, your information may be transferred and processed outside your country (including in the U.S. or Canada).
All transfers are performed in compliance with GDPR and other relevant data protection laws.
10. Children’s Privacy
Our Site is not intended for individuals under the age of 16.
We do not knowingly collect data from minors. If we discover a child has provided personal information, we will delete it immediately.
11. Third-Party Links
Our website may contain links to third-party sites.
We are not responsible for the content or privacy practices of these websites. Please review their privacy policies separately.
12. Changes to This Policy
We may update this Privacy Policy from time to time.
Updates will be posted on this page with a revised “Effective Date.” Continued use of our Site after changes are made indicates acceptance of the revised policy.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us: