Shipping Policy

Last updated: [Insert Date]

Thank you for shopping with Alnyra! We’re committed to delivering your orders quickly, securely, and efficiently. Please review our shipping details below to know what to expect when you shop with us.

1. Order Processing

Once your order is placed, our team immediately begins processing it.

  • Processing Time: 1–3 business days (excluding weekends and holidays).

  • You will receive a confirmation email once your order has been successfully placed and another email when your order has been shipped.

Please note that during high-demand periods or promotional events, processing times may take slightly longer.

2. Shipping and Delivery Estimates

We ship both domestically and internationally, partnering with trusted carriers to ensure your order arrives safely.
Estimated delivery times (after processing) are as follows:

  • United States: 5–10 business days

  • Canada & United Kingdom: 7–14 business days

  • Australia & New Zealand: 7–15 business days

  • Other International Locations: 10–20 business days

Delivery times are estimates only and may vary due to factors such as customs processing, courier delays, or unforeseen circumstances beyond our control.

3. International Shipping

We proudly ship worldwide. Please note that:

  • Customs fees, import duties, or taxes may apply depending on your country’s regulations.

  • These charges are not included in the product or shipping cost and are the responsibility of the customer.

  • Customs clearance procedures may cause additional delays.

4. Tracking Your Order

Once your order has shipped, you’ll receive a shipping confirmation email that includes your tracking number and a direct link to track your shipment.

If your tracking number does not show movement right away, don’t worry — it may take 24–72 hours for the carrier’s system to update.

5. Incorrect or Incomplete Addresses

Please double-check your shipping details before placing your order. Alnyra is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If you notice an error, please contact us immediately at support@alnyra.com before your order is shipped.

6. Lost or Delayed Packages

If your order is significantly delayed or appears lost in transit, please reach out to our support team at support@alnyra.com. We’ll work directly with the shipping carrier to locate your package and ensure a resolution.

7. Order Tracking Support

If you haven’t received your tracking email within 5 days after purchase or if your tracking number isn’t updating, please contact our customer support team for assistance:
📧 support@alnyra.com

8. Changes to This Policy

We may update this Shipping Policy from time to time to reflect changes in our shipping practices or business operations. Updates will be posted on this page with the revised date.